Notifications

BoardCloud sends email notifications to keep you informed about tasks, meetings, and important updates. Below are some of the notifications you may receive. These notifications are sent to the email address associated with your BoardCloud account. If you are not receiving notifications, check your spam/junk folder or contact your portal administrator.

Links in emails will usually take you to the relevant page in the portal.

Welcome Email

You will receive this email when you are added as a new user to the portal.
It includes your login details and a link to access the portal for the first time.

Meeting Notice

This is a formal notice announcing an upcoming meeting.
It includes the meeting date, time, duration, location, and a link to the portal.

Meeting Update Notification

You will receive this email when meeting details are updated after the original invitation was sent.
This may include changes to the date, time, location, or meeting documents.

Meeting Review Notification

You may receive this email when meeting content or documents have been updated and need to be reviewed.

Task Notification

You will receive this email when a task is assigned to you.
It includes a link that takes you directly to your Tasks dashboard where you can view the task details.

Form Notification

You will receive this email when a form has been sent to you to complete.
The email includes a link that opens the form so you can fill it in.

Reset Password

You will receive this email when you request to reset your password.
It contains a secure link that allows you to create a new password.

Meeting Invitation

You will receive this email when you are invited to a meeting.
It includes the meeting date, time, duration, location, and a link to access the meeting in the portal.

Two-Factor Authentication Notification

You may receive this email when two-factor authentication (2FA) is enabled or when a verification code is required during login.

Review Minutes Notification

You will receive this email when meeting minutes are ready for review.
It includes a link to open the minutes and may also include a short tutorial on using the BoardCloud viewer.

Minutes Published Notification

You will receive this email when the final meeting minutes have been published.
It includes a link to view the minutes and access the related meeting.

Member Email

This is a general message sent to members from the portal using the email tool.

Group Email Notification

You will receive this email when a message is sent to a group or committee that you belong to.