Required VS Optional Fields

When building a form, you can choose whether a question is required or optional.

Required fields must be completed before the user can submit the form.

These are typically used for information that is essential to the process, such as declarations, confirmations, or mandatory contact details.

Use required fields carefully to ensure you collect the information you need without making the form unnecessarily difficult to complete.

Optional fields can be left blank by the user.

These are useful for collecting additional information that may not apply to every recipient.

Optional fields help keep forms flexible and user-friendly, particularly when gathering feedback or supplementary details.

Only mark questions as required when the information is genuinely necessary.

Too many mandatory fields can reduce completion rates and negatively affect the user experience.